You can use a TeleBraille device or TTY with a large visual display to make relay calls. This service allows you to read the phone conversation in braille or in a large font size at a 15 words per minute (WPM) transmission speed. If desired, you may specify a different WPM transmission speed to the communications assistant.
The communications assistant reads aloud the message you typed to the other party, and then types what the other party says to you.
This service is designed for people who are DeafBlind or Deaf/Hard of Hearing with Low Vision.
This relay service is available in English-to-English, Spanish-to-Spanish or Spanish-to-English. For the Spanish relay calls, please notify the communications assistant that this is a TeleBraille Relay call, so that the correct transmission speed could be used.
The Customer Profile allows you to store your relay call preferences that helps speed up call processing.