Additional Services

Voicemail/Answering Machine Retrieval Service

You can use the relay service to retrieve messages from voicemail or answering machines.

Voicemail Retrieval: 
When you want to retrieve messages from a voicemail system, the communications assistant will follow your instructions for dialing, pin entry, access codes, and/or system commands to retrieve new messages, play messages, save, and/or delete messages.

Answering Machine Retrieval (AMR):
When you request the communications assistant to retrieve messages from an answering machine at your location, simply type “AMR GA” then follow the instructions from the communications assistant.

International Relay Service

You can make international calls through Vermont Relay by dialing 711 or any Vermont Relay toll-free relay numbers.

People outside the US wanting to call you should dial 605-224-1837 to reach a communications assistant. 

International Relay service is available in English and Spanish.

911 Emergency Calls

In the event of an emergency, dial 911 directly using any phone, including a TTY or CapTel phone.  

You may use any of the relay services to call 911, but that will not be as fast as dialing 911 directly.

Be prepared to provide your full name, description of emergency and location.