The Customer Profile allows you to store your call preferences, such as: 

• Frequently dialed numbers
• Emergency numbers
• Preferred gender of communications assistant
• Preferred announcement of relay service

Customer Profiles help speed up call processing.

Fill out the online form to create a Customer Profile.

​Click here for instructions for filling out the online form.

This feature is specifically designated for STS users. These settings allow STS users to select unique call handling options.

STS users can choose whether to allow a communications assistant to repeat everything or repeat when not understood.

STS users can create a unique STS User ID.

The “Speech to Speech Contacts” feature allows STS users to store contact description and phone numbers for easier access when placing STS calls.

To view or update your Customer Profile, 
login with your username and password.

Then select “Customer Profile” in the upper right corner of the screen.